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RegisterAn issue I had with FV
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Perfect Stranger
STRANGEgenius
Nidac_7
King
anthonyFv
akaDan
41OMaXiMuS
Fitzyy
12 posters
FitzyyRegistered Member- Posts : 1173
Join Date : 2011-08-05
Location : Glasgow, Scotland 
An issue I had with FV
Tue 4 Dec 2012 - 16:17
I recently ordered an autographed copy of the first agreement, but after I had confirmed everything, I noticed that FV had charged me $40 for delivery when it really should only have been $5. Seeing this I contacted both customer service and the website's help department.
Not a reply at all and they have took the money out my account ($50).
Pretty shit if you ask me but fuck it, just thought I'd share it with you all incase it happens to you in the future when you order off the website.
Not a reply at all and they have took the money out my account ($50).
Pretty shit if you ask me but fuck it, just thought I'd share it with you all incase it happens to you in the future when you order off the website.
41OMaXiMuSRegistered Member- Posts : 6862
Join Date : 2011-08-01
Location : Your Moms Vagina
Re: An issue I had with FV
Tue 4 Dec 2012 - 16:22
Fuck that shit. You better raise hell until they reimburse you. $50 for a Dizzy Wright CD is a sick joke.
akaDanRegistered Member- Posts : 231
Join Date : 2012-11-17
Location : UK
Re: An issue I had with FV
Tue 4 Dec 2012 - 17:08
I had an issue on the FV site when I bought the download for SmokeOut. I clicked the link, got sent an error message, and then the download had expired so I'd paid for nothing. I e-mailed the customer service address and also filled out the 'contact us' form on the site. It took them a couple of days to answer but they sent me another link and it worked. How long have you been waiting?
anthonyFvRegistered Member- Posts : 1999
Join Date : 2012-07-28
Re: An issue I had with FV
Tue 4 Dec 2012 - 19:56
41OMaXiMuS wrote:Fuck that shit. You better raise hell until they reimburse you. $50 for a Dizzy Wright CD is a sick joke.
KingRegistered Member- Posts : 5530
Join Date : 2011-10-03
Location : New York
Re: An issue I had with FV
Tue 4 Dec 2012 - 23:50
keep emailing them don't quit! They should at least send you some merch or something.
- FitzyyRegistered Member
- Posts : 1173
Join Date : 2011-08-05
Location : Glasgow, Scotland
Re: An issue I had with FV
Wed 5 Dec 2012 - 1:44
akaDan wrote:I had an issue on the FV site when I bought the download for SmokeOut. I clicked the link, got sent an error message, and then the download had expired so I'd paid for nothing. I e-mailed the customer service address and also filled out the 'contact us' form on the site. It took them a couple of days to answer but they sent me another link and it worked. How long have you been waiting?
It's been a good 5 days now man.. fucking gutted as its so near christmas haha
Nidac_7Registered Member- Posts : 689
Join Date : 2012-08-02
Location : Groundhog Town 
Re: An issue I had with FV
Wed 5 Dec 2012 - 1:54
Fitzyy wrote:akaDan wrote:I had an issue on the FV site when I bought the download for SmokeOut. I clicked the link, got sent an error message, and then the download had expired so I'd paid for nothing. I e-mailed the customer service address and also filled out the 'contact us' form on the site. It took them a couple of days to answer but they sent me another link and it worked. How long have you been waiting?
It's been a good 5 days now man.. fucking gutted as its so near christmas haha
blow their email up. thats a lot of money to waste.
STRANGEgeniusAdministrator- Posts : 11944
Join Date : 2011-08-07
Location : Sweet Dark Fantasy
Re: An issue I had with FV
Wed 5 Dec 2012 - 3:55
whats worse is that its a EP not a full album.
Fuck FV.
Fuck FV.
Perfect StrangerRegistered Member- Posts : 2108
Join Date : 2012-02-01
Location : Fucking Narnia
Re: An issue I had with FV
Wed 5 Dec 2012 - 6:49
That's ridiclous.
They have a responsibilty as a record label to supply satisfiying customer service whether it's sending a CD or other item of merchandise.
Hope it works out for you doe :)
They have a responsibilty as a record label to supply satisfiying customer service whether it's sending a CD or other item of merchandise.
Hope it works out for you doe :)
JeetRegistered Member- Posts : 2501
Join Date : 2012-07-16
Location : Sydney, Australia
Re: An issue I had with FV
Wed 5 Dec 2012 - 13:10
That is some bullshit right there. Blow up their customer service, facebook, twitter, whatever. This should not happen nor should it be let go without them knowing about it.
- akaDanRegistered Member
- Posts : 231
Join Date : 2012-11-17
Location : UK
Re: An issue I had with FV
Wed 5 Dec 2012 - 18:17
Fitzyy wrote:akaDan wrote:I had an issue on the FV site when I bought the download for SmokeOut. I clicked the link, got sent an error message, and then the download had expired so I'd paid for nothing. I e-mailed the customer service address and also filled out the 'contact us' form on the site. It took them a couple of days to answer but they sent me another link and it worked. How long have you been waiting?
It's been a good 5 days now man.. fucking gutted as its so near christmas haha
Did you actually select the standard (cheapest) international postage method, and still get charged for express? I've ordered 3 times from their store so far and not had this problem with postage to the UK.
SyrusRegistered Member- Posts : 5
Join Date : 2012-12-14
Location : Dames house
Re: An issue I had with FV
Fri 14 Dec 2012 - 8:24
Well im going to buy a shirt pretty soon hopefully i dont encounter a problem
ChokeyRegistered Member- Posts : 5749
Join Date : 2011-10-19
Location : King Dame's Throne
Re: An issue I had with FV
Fri 14 Dec 2012 - 18:01
write to dame 
- theungodRegistered Member
- Posts : 290
Join Date : 2012-01-12
Location : Largo, Florida
Re: An issue I had with FV
Sat 15 Dec 2012 - 0:52
they taxin' haha
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