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An issue I had with FV

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1 An issue I had with FV on 4/12/2012, 4:17 pm

Fitzyy

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I recently ordered an autographed copy of the first agreement, but after I had confirmed everything, I noticed that FV had charged me $40 for delivery when it really should only have been $5. Seeing this I contacted both customer service and the website's help department.

Not a reply at all and they have took the money out my account ($50).

Pretty shit if you ask me but fuck it, just thought I'd share it with you all incase it happens to you in the future when you order off the website.


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2 Re: An issue I had with FV on 4/12/2012, 4:22 pm

41OMaXiMuS

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Fuck that shit. You better raise hell until they reimburse you. $50 for a Dizzy Wright CD is a sick joke.


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3 Re: An issue I had with FV on 4/12/2012, 5:08 pm

akaDan

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I had an issue on the FV site when I bought the download for SmokeOut. I clicked the link, got sent an error message, and then the download had expired so I'd paid for nothing. I e-mailed the customer service address and also filled out the 'contact us' form on the site. It took them a couple of days to answer but they sent me another link and it worked. How long have you been waiting?

4 Re: An issue I had with FV on 4/12/2012, 7:56 pm

anthonyFv


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@41OMaXiMuS wrote:Fuck that shit. You better raise hell until they reimburse you. $50 for a Dizzy Wright CD is a sick joke.

5 Re: An issue I had with FV on 4/12/2012, 11:50 pm

King

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keep emailing them don't quit! They should at least send you some merch or something.


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6 Re: An issue I had with FV on 5/12/2012, 1:44 am

Fitzyy

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@akaDan wrote:I had an issue on the FV site when I bought the download for SmokeOut. I clicked the link, got sent an error message, and then the download had expired so I'd paid for nothing. I e-mailed the customer service address and also filled out the 'contact us' form on the site. It took them a couple of days to answer but they sent me another link and it worked. How long have you been waiting?

It's been a good 5 days now man.. fucking gutted as its so near christmas haha


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7 Re: An issue I had with FV on 5/12/2012, 1:54 am

Nidac_7

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@Fitzyy wrote:
@akaDan wrote:I had an issue on the FV site when I bought the download for SmokeOut. I clicked the link, got sent an error message, and then the download had expired so I'd paid for nothing. I e-mailed the customer service address and also filled out the 'contact us' form on the site. It took them a couple of days to answer but they sent me another link and it worked. How long have you been waiting?

It's been a good 5 days now man.. fucking gutted as its so near christmas haha

blow their email up. thats a lot of money to waste.


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8 Re: An issue I had with FV on 5/12/2012, 3:55 am

STRANGEgenius

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whats worse is that its a EP not a full album.

Fuck FV.


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9 Re: An issue I had with FV on 5/12/2012, 6:49 am

Perfect Stranger

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That's ridiclous.
They have a responsibilty as a record label to supply satisfiying customer service whether it's sending a CD or other item of merchandise.

Hope it works out for you doe :)


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10 Re: An issue I had with FV on 5/12/2012, 1:10 pm

Jeet

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That is some bullshit right there. Blow up their customer service, facebook, twitter, whatever. This should not happen nor should it be let go without them knowing about it.


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11 Re: An issue I had with FV on 5/12/2012, 6:17 pm

akaDan

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@Fitzyy wrote:
@akaDan wrote:I had an issue on the FV site when I bought the download for SmokeOut. I clicked the link, got sent an error message, and then the download had expired so I'd paid for nothing. I e-mailed the customer service address and also filled out the 'contact us' form on the site. It took them a couple of days to answer but they sent me another link and it worked. How long have you been waiting?

It's been a good 5 days now man.. fucking gutted as its so near christmas haha

Did you actually select the standard (cheapest) international postage method, and still get charged for express? I've ordered 3 times from their store so far and not had this problem with postage to the UK.

12 Re: An issue I had with FV on 14/12/2012, 8:24 am

Syrus

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Well im going to buy a shirt pretty soon hopefully i dont encounter a problem

13 Re: An issue I had with FV on 14/12/2012, 6:01 pm

Chokey

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write to dame Dizzy


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14 Re: An issue I had with FV on 15/12/2012, 12:52 am

theungod


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they taxin' haha


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